Who we’re for

Patients

We work with people managing depression who aspire to live their best lives, but feel frustrated by the limits of their current treatment plans.

Traditional antidepressants help fewer than half of patients, usually with unwanted side effects. Ember Health is here to get you back to being yourself.

Providers

We partner with healthcare professionals seeking the most effective solutions for patients struggling with depression.

Most outpatient providers do not have the equipment, experience, or office space required to provide safe, monitored infusions of intravenous medications. Ember Health is here to fill in those gaps. Providers can click here to learn more.

Personal accounts from our patients, our partners, and our team

How it works

• Intake: We consult with people who have been referred by their healthcare provider or reach out to us directly to determine whether ketamine infusion therapy is the right next step in their care

• Foundation: For those who wish to move forward, we begin with a 30-minute in-office orientation visit so you are able to meet your doctor and adequately prepare for your experience with us. We then administer a foundational treatment of four, 40-minute ketamine infusions over two weeks based on guidelines from the American Psychiatric Association.

• Learning: For the 85% of our patients who experience relief from their depression, we monitor outcomes closely to determine when they should come back for booster infusions as depressive symptoms recur, generally between 2 – 12 weeks

• Maintenance: We work closely with each patient’s care team to establish a personalized, long term care plan to ensure wellness over time

Our Spaces

How We’re Unique

Evidence-based personal care

Ketamine Infusions are a cutting edge treatment for depression. We follow the latest reports & research to ensure the best results at the highest standards of care. We contribute to research and clinical data to ensure that relief is available to all who need it.

A patient-centered experience

Too often in healthcare, we treat the symptom without regard for the whole person. At Ember, we make every decision and design choice based on the safety, comfort, and convenience of our patients. Trust is paramount to us, and we do everything we can to build and protect it.

Cultivating an ecosystem of support

Ember Health is a complement to, not a replacement for existing mental health care services. We see ketamine as one pillar in a larger care plan, and rely on continuous dialogue with each patient and their provider partners to define how ketamine plays a role in their wellness.

Learn More

Our aim is to help you and your healthcare provider decide whether Ember is right for you.

Additional Information from Ember Health:

What if I don’t have a referral?

At Ember Health, we only provide ketamine treatment to people who are working with an accredited and trusted healthcare provider, including psychiatrists, psychologists, therapists, or primary care providers.

This is important to us for several reasons: For one, we never want to be the ones to diagnose people directly with depression or encourage our therapy if there are other options that might be of greater help. Second, data shows that ketamine treatment is most effective when accompanied by continuous therapy.

For those not yet connected to a provider, we’re happy to help. We’ve built a strong and trusted network of mental health professionals who can assess symptoms of depression and discuss whether ketamine is an appropriate option.

How much do infusions cost?

We charge $550 per treatment visit and $275 per orientation visit. Otherwise we do not charge for intake, care coordination, or any additional services outside of the office visit fees.

Read more about cost of care here.

WWhat if I don’t live in New York?

While the majority of people we treat live in or around New York City, we make every effort to accommodate the needs of those who come to us from farther away.

Consistent with the American Psychological Association’s guidelines, we administer four foundational ketamine treatments to all new patients over a 14 day period. For those coming in from out of town, this often entails a week-long stay in New York or two, three-day visits over the course of two weeks. That said, we tailor treatment plans based on individual medical needs and travel restrictions.

After the foundational treatment, we provide infusions as depressive symptoms may recur, and will continue to work with individual calendars and travel plans as needed. For those new to the area, we’re happy to recommend nearby accommodations and services.

ill insurance pay for infusions?

Patients who have out-of-network insurance benefits should expect to receive reimbursement for their care with us. Our services are not currently covered in-network by any insurance plans.

Read more about insurance coverage here.